{
  "object":          "service_order",
  "id":              "792e6147-adc4-4b01-8ff8-b5ed0b6375f7",
  "claim_id":        "a847b248-b946-45bd-b0d0-339ce9e5ab48",
  "repair_id":       null,
  "declined_reason": null,
  "servicer_name":   "evy-sandbox",
  "status":          "awaiting_product",
  "type":            "repair"
}

Attributes

name	type	description
object	string	Fixed value `"service_order"` - identifies the resource type.
id	string	Unique identifier of the service order.
claim_id	string	Identifier of the claim this service order is related to. Exactly one of `claim_id` or `repair_id` is set.
repair_id	string	Identifier of the repair this service order is related to. Exactly one of `claim_id` or `repair_id` is set.
declined_reason	string	Reason why the service order was declined. Present only when status is `"declined"`.
servicer_name	string	Name of the servicer that will handle the service order.
status	enum: `"open"`, `"awaiting_product_unlock"`, `"awaiting_product"`, `"product_received"`, `"waiting_for_parts"`, `"processing"`, `"declined"`, `"completed"`, `"closed"`, `"cancelled"`, `"withdrawn`"	Current status of the service order.
type	enum: `"repair"`, `"diagnosis"`, `"recycling"`	Type of service order.